Very nice manager, she is easy to talk to and very very professional. When there is a problem she takes action right away. I would recommend this property to anyone! A very friendly staff!
I think they are doing just fine!!
My experience at this community so far have been good. I would definitely recommend this community to friends and family. The staff are great from management to employees and maintenance. They all work together to get the job done. I also love the convince of the shopping centers around this area!
I have the highest respect for all the Staff and Maintenance personal here at Rancho Serene Apt's. They have always been on top of all my request. Thank You.
Great overall process!
The maintenance people have always done a great job. They are fast and efficient and know what they are doing.
I've been in my apartment for a week now. I am very happy there. The staff has been nothing but Nice. I'm happy with my neighbors too.
Once again I must say the Property Manager, Office Staff and All Maintenance Staff are to be commented on all there hard work.... Even a 5 star hotel can't pervide this kind of service.... Thank You for allowing me to b e part of this community.
This is by far the best apartment complex that I have ever lived in. I have stayed in "fancier" places when I lived in Savannah for a short time, but the quality of the staff here is unmatched, the shopping and dining in this are are superb, the complex is quiet and clean, and I would recommend this apartment complex to anyone.
The staff was extremely helpful for my move and very nice. I loved that maintenance came up right away when I had an issue with the water heater. He was very nice. And my WELCOME basket was a great touch!
The staff is quick and on top of each of the services that and supply the necessary to complete each problem. The neighbors are friendly and the community as a whole is great!
Overall quiet, clean and nice complex. Kind, friendly neighbors. Maintenance and office staff is attentive and courteous in a timely manner (despite recent discrepancy). Conveniently located near everything possibly needed.
Very good community to live in. definitely recommend it to my friends. Excellent atmosphere to live in and they have a quick turnaround in addressing any complaint or issue raised. Friendly staff and good to speak with.
Staff in consistently friendly, helpful and responsive. Complex is very well-kept, apartments are roomy and comfortable, and the neighborhood is packed with every conceivable amenity. Excellent experience overall and I hope to stay at Rancho Serene for a long time to come.
I recently retired and moved to the area. I have always owned my home but tried renting so I could check out the Las Vegas area. I really like this location and I enjoy the apartment complex. You always keep things in good repair and the landscape is well maintained. The pool area is clean and a relaxing place to just sit and read a book. My apartment is perfect for me. All the appliances work perfectly and the floorplan is well thought out. I thank you for making this a wonderful home for me.
Nice community, Staff was very helpful and professional. Close by work, very convenient access to shopping.Will surely recommend this apartment to a friend.
My experience living in this apartment complex has been wonderful and satisfying I've never had a bad experience with any neighbor or anyone that wasn't a neighbor. The staff is wonderful and very cooperative helpful and awesome. Thanks.
Great living area, close to everything, shopping centers, freeways, and schools. Staff is very welcoming and friendly. Great workout room, not big but everything we need to keep in shape. Tanning bed is a great feature if being out in the sun is not an option. Love this place.
I couldn't be happier with the service and the staff of this property, I'm proud to call home. I have lived here for two years and I've never had a bad experience with the service. I have nothing but the best things to say about their service.
I love it so much it’s the best and it’s great! But, most importantly the manager, she is the best. My kids love it! Everything is satisfying and we are real glad we moved here because it is great and the staff is amazing and wonderful and I just love it.
Rancho Serene is an outstanding apartment community. The staff in the office is kind and professional, and always ready to help quickly with a smile on their face. The community is clean and well maintained, and the neighborhood is close to lots of great shopping and dining. I highly recommend this community.
Great staff. Marion has been very helpful. The staff is easily available. We chose Serene Rancho not only for its welcoming appearance but its location as well. Right in front of it is the gas station and a Wendy's and across the street is a plaza with a bunch of eateries.
Rancho serene apartments are located where there is access to almost anything you need. Shopping, restaurants, bus services. This is a quiet community, and pet friendly. The staff is friendly, and maintenance is fast getting what you need done. I'm very happy that I chose rancho serene apartments as my place to live.
I have nothing bad to say about my community. All the office staff and maintenance staff are of the highest standards. I would and will recommend this community to all my friends and family. I'm very satisfied with this community. Thank You.
Staff is professional, friendly, and helpful.
Great Community & I love living here!!! I would definitely would consider renewing my lease and refer people to live here. Office staff is great & friendly. Service maintenance is also prompt & punctual! Best Great friendly customer service!:)
The facility is well kept. The area is great to get around the city. The staff is friendly and helpful. The apartments are a nice size and are in great shape. Neighbors are respectable and friendly. The swimming pool is well kept and a nice size for families and friends.
My experience at this community so far has been good. I would definitely recommend this community to friends and family. The staff is great from management to employees and maintenance. They all work together to get the job done. I also love the convince of the shopping centers around this area!
Very accommodating, courteous staff. Always ready to help with any question or problem. The response time is always fast. The maintenance crew they send are always courteous, knowledgeable and polite. Kudos!
Great location...easy access to public transportation, many convenient stores, markets, shopping, and restaurants. Easy access to the strip and downtown and freeway...it takes less than 30 minutes to commute. Overall it's great! :)
Upon arriving at rancho serene luxury apartments, I was greeted friendly by the office. I was given many options that would fit my liking. I was showed one and two bedroom apartments. I was set on the two bedroom apartment that was located by the pool that I knew my kids would enjoy. The area is awesome and I would recommend rancho serene to anyone who asked.
I really like living here. The office staff is very nice and helpful always! Maintenance is great too! The location is amazing, the community is near everything you need and want. I would recommend Rancho Serene to everyone wanting a great place in south Las Vegas!
The management here has always been very good. Maintenance staff is very responsive, even on holidays. The grounds are well-maintained, and my apartment is very comfortable. The location is excellent, with many shopping and dining options within easy walking distance.
We have been impressed with the kindness we have received from both office staff and maintenance staff. Everyone here does more than they need to accommodate you. We have appreciated it very much and it has helped us enjoy our place of living.
I have lived at Rancho Serene, going on 3 years now, and I am very satisfied with living here. Every time I've had an issue with something needing to be fixed, it is usually fixed that day or the next, very quick. The office staff is very nice and friendly.
Everything so far has been amazing. The office staff is very friendly and accommodating. The unit itself is very clean there is no mold or rust and everything is intact. The complex is well maintained, they have people working on site almost every day to keep up with the place. Over all my experience here has been amazing.
Very nice manager she is easy to talk to and very professional. When there’s a problem she takes action right away I would recommend this property to anyone.
We are very happy here, the entire rancho serene staff is wonderful, we love them. Everyone here has been very friendly to us. Our apt was clean and we love the landscaping. This feels like home! Thank you all!
I have lived in this community for over 2 years and love it! The staff keeps the property clean and safe and I have not had any issues with noise.
Love living here! Management staff is always helpful and very caring. It is quiet and calm as well. One of my favorite things here is the maintenance staff. They are ways prompt and complete their work so fast. The staff makes it a point to get to know you and that makes it feel like a family.
Before I moved in I got a little nervous from reading the reviews on here. But now that I live here I realized they were wrong! I love it at Rancho Serene. It’s peaceful, safe, and always kept clean. The first week I moved in I needed my dishwasher fixed. The same day I called they came and brought me a brand new one. Best place I have lived so far. :]
My husband and I moved here with our 8mnth old and have loved it. The management is great, the maintenance is kept up well, and it is quite.
"Excellent luxury apartments"
"I think everyone and everything is satisfactory "
"Nice fresh plants in front of my place!"
"Very speedy service with the maintenance! Awesome job! "
"Excellent staff always there to help. Very polite "
"I haven't needed to interact much with staff, but anytime I have they've been wonderful, professional, friendly, and prompt to action. "
"The manager has always called me with any concerns with the upmost respect. I really do appreciate that"
"Office staff = Super Heroes."
"The ladies in the front office are great!"
"They are absolutely great!!"
"Maintenance is very responsive!"
"Nice place to stay. "